TERMS & CONDITIONS

Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received.

For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. If you, the customer notice an issue on the product or anything else on the order, please contact our customer support at: [email protected]

WRONG ADDRESS

If you, the customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility.

You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

UNCLAIMED ORDER

Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).

BUYERS REMORSE

We do not refund orders for buyer’s remorse since the product is exclusively made according to the customers unique and specific requirements.

TERMS & CONDITIONS

Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received.

For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. If you, the customer notice an issue on the product or anything else on the order, please contact our customer support at: [email protected]

WRONG ADDRESS

If you, the customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility.

You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

UNCLAIMED ORDER

Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).

BUYERS REMORSE

We do not refund orders for buyer’s remorse since the product is exclusively made according to the customers unique and specific requirements.